Very happy with the recent work on my shoes (fix broken heel, replace tips & heels), as always great service!"
Clare - Tauranga
"Very pleased with your work. My hubby couldn't believe that they were the same boots. Said that they would see him out! Yes, we would definitely refer people to you. You and your worker/partner were both very friendly and ever so helpful."
Many thanks, Cheers Jenney - Mt Maunganui
"I would certainly rate your store 10+ for workmanship, service and will happily recommend you to friends, family and colleagues. I found your service extremely helpful by discussing options and the extent of repairs.
Job well done, repairs completed in record time and excellent communication by text message and emails."
Adele C. - Tauranga
"Hi Shane, collected my boots. They look great, however I have not road tested them as
yet, but I'm sure they will hold up to the pressure of it all :) and your service was perfect. You even gave me good news on my very much loved green boots that you can re-sole them. So stay tuned you will see me again soon
Regards Lisa R - Tauranga
"Yes I was thrilled with my new swish boots! Thanks. And yes, I have to say that I went home and raved about how pleasant you and your staff were. What a refreshing surprise. Friendly, helpful and charming. I left your store and went into the butchery next door. Same reponse; I walked out quite buoyant. I was beginning to think "is this a Mount thing?" However, next two shops (vege, dairy) not so flash. The latter, no eye contact even! But then Bake Shack... again...couldn't do enough for me. That is what customer service is all about. Not robotic supermarket lines, inpersonal pre-rehearsed phrases or ho hum attitudes and the likes. So thank you. Your store is fabulous. Ticks all the boxes. I will pass this on and have already."
Kate G. - Mt Maunganui
"I love your follow up. It sets the scene for your business. Your service is impeccable. It is truly wonderful to be able to take my repairs to you with utmost confidence that they will be returned exactly how I wanted them.
Thank you." Cheers Vivienne - Tauranga
"My shoe repair is great! :)
I would definitely recommend you."
Stephanie Ashton - Tauranga
"You have done a supa job.Flew down to Nelson on that Thursday so needed the shoes a little earlier.You certainly accommodated as I collected them on the Wednesday at 3.45pm. Have a great nite"
Helen - Mt Maunganui
"Hi, I had two pairs of boots repaired the service was great. Awesome friendly staff with good advice and workmanship was tip top. Very Impressed."
Thanks Carmen H. Tauranga
"I had 2 pairs of boots repaired and am very happy with the results.
I had had them repaired with another business last year and wasn't happy with their results.
I have already recommended you to a few people to get their repairs done with you, as the boots show proof of
Many thanks. Kind regards
"Yes repairs have worked out really well. I like the fact that all your staff are really friendly and helpful and not grumpy like some other repairers I have been to!
Everything thorough, no complaints so all good. I"ll def be coming back when I need shoe work again or keys cut.
Thank u for your good work"
Helen - Mt Maunganui
New to the area I asked a friend for the name of a cobbler in Mount / Tauranga as I have had serious problems with quality from Mr Minut previously (or send RM Williams boots back to RM Williams and get impeccable service from them)
She recommended you and I have to say you're a cut above for service and communication - time will tell if the quality of the workmanship stacks up but you are far from cheap so I hope there is quality underpinning the service - at this stage I am happy to give you a thumbs up and would recommend you accordingly.
Thank you for the repairs to the soles of my worn out sandals. For a quality shoe when I brought them I was disappointed at how the soles didn't last. Good as new again. In fact better than new and fit for a thrashing this season [and maybe even next year now]!
Tracy A - Tauranga
I am writing to say an enormous thank you for painting my white shoes, black - they are simply AWESOME.
There is a long story behind these shoes.... I bought a black and white pair at Overland in Newmarket 2006 a '2 for 1 deal' :-)
I have exhausted the black ones - wearing them almost every day, every summer since BUT I have not been able to find anything similar, as comfortable etc. SO you get 100% for all the effort in making me so happy! ( Girls and their shoes)
Recently you also fixed another favorite red pair of shoes for me! While none of these tasks are cheap, for comfort and satisfaction the repair is well worth the spend!
Thanks again Have a great christmas! warm regards" Suzanne Edmonds - Tauranga