"Hi guys, My shoes are awesome 9/10"
Regards Roger Simister
Owner/operator - Arrow Tours & Shuttles
All good with the shoes - 10/10. I think this is the 3rd time you guys have re-soled these shoes. Shoes just too comfortable to throw out."
Cheers Lance P. - Tauranga
"Dear Shane, I had paid $165 for my daughters Converse shoes which she wore constantly till they finally split. She was very disappointed and was ready to throw them out. I took them into your store and she was absolutely thrilled when I bought them home from having them repaired by your staff.
"They are brand new" was her comment.
So a big thank you from us both."
My name is Jilly Haddrell, and guess what -- I am one more,of your very happy customers!! I am so delighted with the result of your work on one of my pair of ankle Zierra boots.
Very many thanks! 10/10.
I had originally taken a pair of boots to another local repairer to have a zip fixed. He told me it would take close to a week and would cost $45 as it was a difficult job. On the day that I was due to collect them, he called and told me he was unable to complete the job and that I could come and collect them at no charge.
What he didn't tell me was that he had basically butchered my boots in the process. He had hacked away at the lining and in an attempt to stitch the zip back on did a very amateur and messy job. To make matters worse, the gentleman was so rude and abrupt.
I then took them to Shane Barr Shoe Repairs at Central Parade where I explained the situation to Shannon who was more than happy to assist. I collected my boots a few days later and he had done a fantastic job of fixing the mess that the other local repairer had made and the repair cost was cheaper also. And the customer service was great.
Fantastic service to you guys!!
"Always pleased with the repairs done by you and would always recommend to friends - I was recommended by a friend in the first place after a pair of my shoes were wrecked by another "repairer"
Thanks again Trish Green - Tauranga