"Thanks for this opportunity. It was not my shoes that were repaired, but a
fabulous handbag that holds many special memories and is unique. The boys
were wonderful and helpful with their suggestions. I am thrilled with the
result and would have no hesitation to refer both patients and friends to
you Central Parade store."
Kind Regards Raylene Smalley - Morgan Clinic
Very happy with the recent work on my shoes (fix broken heel, replace tips & heels), as always great service!"
Clare - Tauranga
"Very pleased with your work. My hubby couldn't believe that they were the same boots. Said that they would see him out! Yes, we would definitely refer people to you. You and your worker/partner were both very friendly and ever so helpful."
Many thanks, Cheers Jenney - Mt Maunganui
"I would certainly rate your store 10+ for workmanship, service and will happily recommend you to friends, family and colleagues. I found your service extremely helpful by discussing options and the extent of repairs.
Job well done, repairs completed in record time and excellent communication by text message and emails."
Adele C. - Tauranga
"Hi Shane, collected my boots. They look great, however I have not road tested them as
yet, but I'm sure they will hold up to the pressure of it all :) and your service was perfect. You even gave me good news on my very much loved green boots that you can re-sole them. So stay tuned you will see me again soon
Regards Lisa R - Tauranga
"Yes I was thrilled with my new swish boots! Thanks. And yes, I have to say that I went home and raved about how pleasant you and your staff were. What a refreshing surprise. Friendly, helpful and charming. I left your store and went into the butchery next door. Same reponse; I walked out quite buoyant. I was beginning to think "is this a Mount thing?" However, next two shops (vege, dairy) not so flash. The latter, no eye contact even! But then Bake Shack... again...couldn't do enough for me. That is what customer service is all about. Not robotic supermarket lines, inpersonal pre-rehearsed phrases or ho hum attitudes and the likes. So thank you. Your store is fabulous. Ticks all the boxes. I will pass this on and have already."
Kate G. - Mt Maunganui
"I love your follow up. It sets the scene for your business. Your service is impeccable. It is truly wonderful to be able to take my repairs to you with utmost confidence that they will be returned exactly how I wanted them.
Thank you." Cheers Vivienne - Tauranga
"My shoe repair is great! :)
I would definitely recommend you."
Stephanie Ashton - Tauranga