I knew my repair was going to be difficult (replacing a broken metal zip in the back of a leather wedge heel) but the guys did an excellent job. Right from helping me choose what type and colour zip to go for through to when I picked them up and going over how the zip works better and explaining that it's guaranteed and to bring it back if I have any issues.
I had been personally recommended to you by a friend and would absolutely recommend you to anyone else I know. I had been putting off getting these shoes repaired because I was worried they would say it was impossible to fix so I was so pleased that your team could get them back into tip top shape.
So you get a 10.5 from me!"