I had originally taken a pair of boots to another local repairer to have a zip fixed. He told me it would take close to a week and would cost $45 as it was a difficult job. On the day that I was due to collect them, he called and told me he was unable to complete the job and that I could come and collect them at no charge.
What he didn't tell me was that he had basically butchered my boots in the process. He had hacked away at the lining and in an attempt to stitch the zip back on did a very amateur and messy job. To make matters worse, the gentleman was so rude and abrupt.
I then took them to Shane Barr Shoe Repairs at Central Parade where I explained the situation to Shannon who was more than happy to assist. I collected my boots a few days later and he had done a fantastic job of fixing the mess that the other local repairer had made and the repair cost was cheaper also. And the customer service was great.
Fantastic service to you guys!!