3 things that made these a tricky repair
These elastics had been replaced twice by another repairer. Which had lowered the customers confidence and added a lot of extra holes in the leather which makes it weaker.
Catherine our customer lives a long way away so we did the measurements via emails. Great job Catherine at understanding my sometimes fuzzy instructions and she is clearly adept at using a tape measure.
Lastly I made the call to cut the last 5mm of each strap off to do away with the messy old stitch holes. This meant adding extra elastic for the amount removed. On top of that I felt our elastic was a bit too stretchy for this job ... so used 2 layers and offset the ends to avoid a bump in the strap.
And sorry forgot to take an after photo.
Strap elastics replaced in shoes
Our customer kindly supplied an after photo.
And further commented
10 out of 10 thank you, in all areas.
Had my doubts as to whether you would be able to fix them after others had had an attempt, so am 100% happy with the results.
Happy customer response as soon as sandals arrived
Good afternoon Shane,
My shoes arrived today, thank you so much, professional job, and fit perfect.
I am happy as.
Thank you for the extra service, paper to support toe area, and the crunchie, yum, also the return of my pillowslip that I used as packaging.
Catherine - Whangamata